Water Filter Suite

Terms of Use & Disclaimer

Effective date: November 3, 2026. Please read these terms carefully. By clicking "I agree", or by signing in to or using Nephrous Filter Suite at nephrosfilter.com ("the Service"), you agree to all of them. If you do not agree, do not use the Service.

In these terms, "Provider" means Vantage Point Software Solutions of California, the provider of the Service, together with its owners, officers, employees, contractors and agents, and "you" means the person or organization using the Service.

1. Acceptance

By clicking "I agree", signing in, or using the Service in any way, you accept these terms. If you use the Service for an organization, you confirm that you may bind that organization, and "you" includes it. Your acceptance is recorded with your account name and the date and time, and that record is kept.

2. Description Of The Service

The Service is a record-keeping tool only. It stores the notes, dates and schedules that you enter. It does not perform, verify or guarantee any filter change, water quality, infection control, or regulatory compliance. A date, status, reminder, email, report or record shown by the Service is only a copy of what was entered or calculated from what was entered, and may be wrong, late, missing or not delivered.

3. No Professional, Medical, Regulatory Or Compliance Advice

Nothing in the Service, or on this site, is professional, engineering, medical, health, safety, legal, regulatory or compliance advice, and nothing in it replaces your own judgement, your own checks, the manufacturer's instructions, or the advice of a qualified professional. Using the Service does not make you, your facility or your water system compliant with any law, regulation, standard or facility rule, and the Provider is not your consultant, contractor or adviser.

4. User Responsibilities

You are solely and completely responsible for everything you do with the Service and for every decision you make based on it. In particular, you are responsible for:

the accuracy and completeness of everything entered into the Service, by you or by anyone you give access to;
installing, inspecting, replacing and maintaining filters and equipment correctly and on time, and following every manufacturer instruction;
following all applicable laws and regulations, including health, safety, water-quality, FDA and facility requirements and rules;
keeping your own backups and independently verifying every date, schedule and record before you rely on it;
the security of every account and password, for choosing who has access, and for everything done through your accounts; and
the computer, device, network, email account and internet connection you use with the Service.

As the licensee, you are responsible for your own obligations under the Americans with Disabilities Act and any other accessibility law toward your own users, staff and clients. The provider publishes an Accessibility Statement as-is, for information only; it is not a warranty or a promise of compliance.

A reminder that does not arrive, a date that is wrong, or a record that is missing does not change these responsibilities. This includes any filter changed late or not at all, for any reason, and any resulting damage to equipment, machinery, water systems, products or premises, any loss of business, and any harm to any person. You accept that risk entirely.

5. As-Is, No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE PROVIDER DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, TITLE AND NON-INFRINGEMENT. THE PROVIDER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT ANY DEFECT WILL BE CORRECTED, THAT ANY SCHEDULE, REMINDER, EMAIL, BACKUP OR RECORD WILL BE CORRECT, COMPLETE OR DELIVERED ON TIME, OR THAT DATA WILL NOT BE LOST, CORRUPTED OR DISCLOSED.

6. Limitation Of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PROVIDER IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, BUSINESS, DATA OR GOODWILL, PROPERTY DAMAGE, EQUIPMENT OR WATER-SYSTEM FAILURE, ILLNESS, INJURY, FINES, OR THIRD-PARTY CLAIMS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF THE PROVIDER WAS TOLD SUCH DAMAGES WERE POSSIBLE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE PROVIDER'S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) USD $100. Some places do not allow certain exclusions or limits, so some of the above may not apply to you; in that case the limits apply to the greatest extent the law allows.

7. Indemnification

You agree to defend, indemnify and hold harmless the Provider, its owners, officers, employees, contractors and agents from and against any claim, demand, loss, liability, damage, fine, cost or expense (including reasonable legal fees) arising out of or related to your use of the Service, the data you enter, the work you perform or fail to perform, any filter, water system or facility you are responsible for, your violation of any law or third-party right, or your breach of these terms.

8. Data, Backups, Privacy And Availability

You are responsible for exporting and keeping your own copies of your records. The Provider does not promise to keep, restore or return any data. The Provider may change, suspend, limit or discontinue the Service or any feature, with or without notice, and has no duty to provide support, updates, fixes, hosting or continued availability. Scheduled and unscheduled downtime, delays and data loss can happen, and you accept that risk.

Your organization's administrator (the licensee admin) is the data controller for all information entered in the Service, including user accounts. The Provider hosts and supports the Service on the administrator's behalf and uses that information only to run the Service.

The Service uses no outside analytics, advertising or tracking services. The Provider does not sell your information or share it with third parties for marketing.

To check the licence, the Service sends the Provider's licensing hub: the licence key, the web address, the software version, record counts, the name, email address, role and last sign-in time of each active user, and error records with personal details removed. No property, room, filter or client records are sent.

9. Third-Party Products And Marks

Nephros, and all other product, company and brand names mentioned in or used with the Service, belong to their respective owners. Nephros is not the provider of the Service and is not a party to these terms. They are used only to identify products. No affiliation with, sponsorship by or endorsement from any of those owners is claimed or implied, and the Provider is not responsible for any third-party product, service, website or instruction.

The Service - including its source code, database structure, design, layout, text, graphics, workflows, documentation, and the name "Nephrous Filter Suite" and related names, logos and marks - is owned by Sandy Savard and Vantage Point Software Solutions and is protected by United States and international copyright, trademark and other intellectual property laws. Copyright © 2026 Sandy Savard. All rights reserved. You receive only a limited, revocable, non-exclusive, non-transferable permission to use the Service, as made available to you, for your own internal record-keeping. You may not copy, modify, reverse engineer, resell, rent, sublicense, scrape, interfere with, or break into the Service, or use its names, logos or marks, without prior written permission.

10. Accounts And Termination

You must keep your sign-in details secret and must tell the account administrator at once if you think an account was used without permission. The Provider may suspend or end your access at any time, for any reason, with or without notice. You may stop using the Service at any time. Sections that by their nature should continue (including 4 to 9 and 11 to 13) continue after your access ends.

11. Changes To These Terms

The Provider may change these terms at any time by posting the new version on this page and updating the effective date. Your continued use of the Service after a change means you accept the new terms.

12. Governing Law And Venue

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. To the extent permitted by law, any dispute arising out of or related to these terms or the Service will be resolved by binding arbitration on an individual basis, and not as a class, collective or representative action. You waive, to the extent permitted by law, any right to bring or take part in a class action. Any matter that cannot be arbitrated will be brought only in the state or federal courts located in California, and you consent to their jurisdiction and venue.

13. Severability And Entire Agreement

If any part of these terms is found unenforceable, it is enforced to the greatest extent allowed and the rest stays in effect. These terms are the entire agreement between you and the Provider about the Service and replace any earlier terms or understandings. The Provider's failure to enforce a right is not a waiver of it.

14. Independent Tool

This site is an independent filter-maintenance tool and is not affiliated with, endorsed by, or operated by Nephros, Inc. Nephros is a trademark of its owner; product numbers are shown only to identify the filters being tracked.

15. Permitted Use

Under the Licence in section 16, Water Filter Suite may be used only for the purpose(s), properties and sites named in your licence from Vantage Point Software Solutions (for example water-filter tracking, or other inventory or asset tracking the licensor grants). No other use is allowed. You may not use it for any equipment, task or data outside your licence; create or import properties or rooms unless you are an administrator appointed by the licensor; or share your access with anyone outside your organization. Administrator accounts are issued only by the licensor. Any other use ends your right to use the service.

16. Licence

Water Filter Suite™ is owned by Vantage Point Software Solutions™ and is licensed, not sold. Your organization receives a limited, non-exclusive, non-transferable, revocable licence to use it only as described in section 15, for as long as the licence is active and paid. The software, its code, design and content are the sole intellectual property of Vantage Point Software Solutions. Users are licensees: they own nothing and gain no rights by using it or by the domain they access it from. You may not copy, resell, sublicense, modify, reverse-engineer or make derivative works of the software, or use it to build or run a competing product.

You agree that the app checks in with the licensor once a day and reports the site address (instance URL), the app version, record counts and the number of users per role, and only the name and email of each administrator account (for licence notices); no other user's name, email or sign-in time leaves the installation, so the licensor can confirm the licence. The licensor may end the licence if these terms are breached or fees are not paid. When the licence is not active, the app is read-only: records can be seen but not added or changed.

Licence notices. The licensor sends licence notices (the licence term, changes, renewal, suspension, revocation and read-only) to the email address of every administrator account on this installation, and shows them inside the app on Settings > License and as a banner to administrators. Keeping an administrator email address current is the licensee's responsibility. A notice counts as delivered when it is sent to that address.

17. Trademarks and Ownership Notice

Vantage Point Software Solutions™ and Water Filter Suite™ are trademarks of Vantage Point Software Solutions. All software, source code, designs, screens, documents, videos and other content of this service are the sole and exclusive intellectual property of Vantage Point Software Solutions. Nothing in these terms, in your use of the service, or in the web address you use to reach it transfers any ownership, title or interest to you or to anyone else. You may not remove, hide or alter any trademark, copyright or ownership notice. Other names and marks belong to their respective owners; the service is an independent product and is not affiliated with, endorsed by or associated with any filter manufacturer.

18. Credentials

Passwords are stored only as one-way hashes. The licensor never holds, sees or can recover usernames or passwords. The licensee is responsible for its users' credentials, and password resets are done by the licensee's own administrators in the app.

19. Your Data And Backups

The licensee owns its data and is responsible for keeping backups. The app makes an automatic backup at the start of every new filter cycle (and at least once a day) and keeps the most recent ones under Settings > Backups, where an administrator can download them. Downloading and keeping copies somewhere safe is the licensee's job. The licensor is not liable for lost data.

20. No Warranty, No Responsibility

The software is provided "as is" and "as available", with no warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, uninterrupted or error-free operation, and compatibility with any device, browser, scanner, label or barcode.

21. Record-Keeping Tool Only

The app is a record-keeping tool only. The licensee alone decides when and how to maintain its equipment and follows each manufacturer's instructions. The licensee is responsible for its own users' conduct, credentials, devices and internet access, for its backups and the accuracy of its data, and for complying with all laws, regulations and its own policies.

22. Limitation Of Liability

The licensor is not liable for any loss of any kind, including lost or damaged data, missed or late filter changes, health, water-quality or regulatory outcomes, business interruption, lost profits, or any indirect, incidental, special or consequential damages, even if told they were possible. The licensor's total liability for all claims together is capped at the fees the licensee paid in the 12 months before the claim, which may be $0.

23. Suspension And Ending

The licensor may suspend or end the licence as these terms allow and is not liable for doing so.

24. Indemnity

The licensee will defend and hold harmless the licensor from any claim, loss or cost arising from the licensee's or its users' use of the app.

25. No Third-Party Beneficiaries And Changes

These terms give no rights to anyone other than the licensor and the licensee. The licensee reviews these terms each time they change; continued use means the changed terms are accepted.